Our Business
We connect people with moderate to profound hearing loss to the world of sound by offering life-enhancing hearing solutions that deliver the best possible hearing outcomes. Making evidence-based choices and investing heavily in product and service innovation, we support both patients and medical professionals with a comprehensive infrastructure enabling them to benefit from our solutions for life.
As passionate visionaries we have been pushing the limits of technology and shaping the future of hearing restoration for more than a quarter of a century, whilst maintaining the strictest quality standards.
The Cochlear promise
As a global leader in hearing solutions, Cochlear is dedicated to bringing the gift of sound to people all over the world. With our hearing systems, Cochlear has reconnected over 180,000 people to their families, friends and communities in more than 80 countries.
For all people receiving any Cochlear hearing system, our commitment is that you will hear now and for always. For the rest of your life we will be there to support you.
Our Devices
Nucleus® Freedom™
The freedom processor is ergonomically designed for comfortable and discreet wearing behind the ear, just like a hearing aid. Free of any in-the-ear parts, pressure and pain are avoided. Using similar digital processing technology and as easy to use as modern hearing aids, you do not need to be a technology expert to use the Freedom.
The Nucleus Freedom is the current generation in cochlear implant technology and includes our revolutionary SmartSound™ technology that provides better hearing in even more day to day situations.
Versatile wearing options and colour choice give you the freedom for your own personal style. Telephones and accessories connect wirelessly using the inbuilt telecoil or through the convenient inbuilt accessory port.
Freedom’s exclusive water resistance (IP44 international standard) means you can relax around water without having to worry about protecting against unwanted splashes and humidity.
FM systems are a common accessory used by other cochlear implant users to improve their hearing in meetings, classrooms, lectures and countless other situations. Cochlear provides an extensive range of accessories to suit these different situations. As an example, many schools use FM systems to assist children in the classroom and Cochlear Freedom provides the ability to transmit the child’s voice wirelessly with the child using an FM receiver to listen.
The Freedom BTE processors use commonly available zinc air batteries and the Bodyworn AAA batteries. However the Freedom processor is supplied with rechargeable lithium batteries which are designed to last a minimum of 365 charges while retaining at least 85% of its power. This allows you to make your own choice over battery selection and most importantly the freedom to have an uninterrupted day.
The Freedom range incorporates a comprehensive inbuilt help function that can automatically troubleshoot common problems and can be easily locked and unlocked to prevent accidental changes to settings.
Freedom™ Accessories for Children
Children have distinctive hearing needs and their daily hearing requirements range from developing speech and sound for the first time as a baby or focusing on a teacher talking while other kids chatter.
Freedoms has been designed to meet these and your child’s other hearing needs, now and as they grow with a versatile range of wearing options.
Nucleus® Babyworn™ - for babies is a safe and comfortable solution for young babies. With the addition of the new Babyworn Cable, the Freedom BTE is instantly converted into a small Bodyworn processor. This minimises the components worn behind the ear and keeps the microphone at ear level. It will provide increased confidence and peace of mind for parents and carers and of course there is also the flexibility to convert easily back into a BTE as a child grows.
Bodyworn for infants consists of a harness configuration and is ideal for the rough and tumble of playtime as your child starts to learn about the world around them.
BTE (behind the ear) for school age reduces the cables and size without sacrificing the full functionality needed for school and play.
MiniBTE for teenagers provides interchangeable colours and sleek design making it ultra sleek and ideal for appearance conscious teenagers.
Most importantly a unique feature of all of Cochlear’s implants is the inbuilt intelligence that enables connection to future innovations in sound processing, without the need for additional surgery. Today, every user of Cochlear’s earlier implants has access to the Freedom processor. We call this access to the latest innovations our lifetime commitment to you.
Download a PDF of our brochure ‘A parents guide to Nucleus® Freedom™’
More information
You can find out more about our implants, sound processors, audio accessories, speech coding and Smartsound™ technology by visiting www.cochlear.co.uk/products
If you are a health professional contact your Cochlear Clinical Specialist
Reliability matters
Nucleus® implants are the most reliable in the world. When choosing an implant, be sure to ask each manufacturer about their reliability track record—because reliability really does matter.
Please click here to download our short guide
News and Info
All our latest news, developments and current product information can be found on our UK website www.cochlear.co.uk just click on the relevant links including details on our next Information evening.
Personal stories
You can read real life stories from other implant users who share their experiences as well as find other useful contact names and numbers at www.cochlear.co.uk/community
Advocacy Program
The Cochlear Advocacy programme has been developed to raise awareness of the benefits of cochlear implants and bone conduction implants
Cochlear currently has 23 cochlear implant Advocates across the UK who are trained to provide support and impartial information to individuals and families right from the process of assessment and implantation, all the way through to rehabilitation. All of our Volunteer Advocates are either recipients, partners or parents who are willing to share their experiences and knowledge with others setting out on a similar journey.
If you would like a Volunteer advocate to contact you, please contact Kate King Advocacy Specialist at 01932 871500 or email kking@cochlear.com
Whether you are considering a cochlear implant or a Baha® system for yourself or a member of your family it’s good to find out as much as you can before you start on the journey.
World of Sound
Cochlear sponsors a new campaign led website - World of Sound. This has been launched to address issues affecting cochlear implants and bone conduction hearing implants. The website is designed to stimulate discussion on topical issues. You will also find case studies, information and comments from patients and professionals www.worldofsound.org
Contact Us
If you're considering a cochlear implant please contact your audiologist. To request written information contact customer services on:
Phone:+44 (0) 1932 871 500
Fax:+44 (0) 1932 871 526
Email: info@cochlear.co.uk
If your speech processor is broken:
Call your Audiologist. They will help troubleshoot the problem. If you need a replacement, your audiologist will make arrangements with Cochlear.
If you are a clinician and would like urgent help, please contact our helpline on + 44 (0) 7000 262453.
Cochlear Europe Ltd
6 Dashwood Lang Road
Bourne Business Park
Addlestone
Surrey KT15 2HJ
Tel: 01932 871500
www.cochlear.co.uk
Cochlear AG European Headquarters
Peter Merian-Weg 4
CH-4052 Basel
Switzerland
Tel: 41 61 205 0404
Corporate Headquarters
14 Mars Road
Lane Cove
NSW 2066
Australia
Tel: 61 2 9428 6555
www.cochlear.com